Lifetime warranty
Why it's better to order on the Tom Norden site
If you want to send a warranty claim, fill out the form.
Our team will process your request within 1-2 days
📝 To register the warranty for your Tom Norden product purchased on another website, fill out the form.
📝 Purchases on the Tomnorden.ru website do not require registration.
Our team will process your request within 1-2 days
📝 To register the warranty for your Tom Norden product purchased on another website, fill out the form.
📝 Purchases on the Tomnorden.ru website do not require registration.
"No BS" - No Bad Service. In our warranty, this means no bad service! You will never receive bad service from us. If you feel you haven't received the best service, send us a message on the official Telegram account @tom_norden during business hours!
To clean the belt from dirt, we recommend using a stain remover pencil. Mild soap and warm water will also work (you can use a brush to remove dirt).
If your belt smells unpleasant, causes irritation or rash, something is wrong! Remove it immediately and contact us via the official Telegram account @tom_norden!
If your belt smells unpleasant, causes irritation or rash, something is wrong! Remove it immediately and contact us via the official Telegram account @tom_norden!
If you feel your Tom Norden product isn't up to your standards, we'll do our best to make it right.
⚫ The warranty covers cases with a manufacturing defect. Write to us and we will exchange it for free!
⚫ The warranty also covers cases of breakage due to external mechanical impact that are not a manufacturing defect (the item was lost, torn, scratched, scuffed, etc.) *processing fees + shipping costs apply.
⚫ The warranty does not cover cases where any products were damaged when used in conjunction with Tom Norden products.
Details of warranty terms are subject to change. What will never change is our dedication to producing quality products, providing lifetime quality service, and inspiring a lifetime of adventure.
⚫ The warranty covers cases with a manufacturing defect. Write to us and we will exchange it for free!
⚫ The warranty also covers cases of breakage due to external mechanical impact that are not a manufacturing defect (the item was lost, torn, scratched, scuffed, etc.) *processing fees + shipping costs apply.
⚫ The warranty does not cover cases where any products were damaged when used in conjunction with Tom Norden products.
Details of warranty terms are subject to change. What will never change is our dedication to producing quality products, providing lifetime quality service, and inspiring a lifetime of adventure.